Last Updated: October 1, 2026

Welcome to our Tour and Travel Agency. By accessing our website, making a booking, or using our services, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Services

We provide travel-related services, including but not limited to:

  • Holiday Packages
  • Flight Bookings
  • Hotel Reservations
  • Umrah and Hajj Packages
  • Visa Assistance
  • Transportation Services
  • Travel Consultation

All services are subject to availability and applicable supplier terms.

3. Booking and Payment

  • Bookings are confirmed only after receipt of the required payment.
  • Prices are subject to change without prior notice until booking confirmation.
  • Full payment may be required before travel commencement.
  • Customers are responsible for providing accurate booking information.

4. Cancellation and Refunds

  • Cancellation requests must be submitted in writing.
  • Refund eligibility depends on airline, hotel, visa, and supplier policies.
  • Processing fees and non-refundable charges may apply.
  • Refund processing times may vary depending on the service provider.

5. Travel Documents

Customers are solely responsible for:

  • Valid passports
  • Visas
  • Travel permits
  • Vaccination certificates (if required)
  • Compliance with destination-country regulations

We are not liable for losses resulting from incomplete or invalid travel documents.

6. Changes to Itinerary

We reserve the right to modify itineraries, accommodations, transportation arrangements, or schedules due to operational requirements, weather conditions, government regulations, or circumstances beyond our control.

7. Limitation of Liability

We act as an intermediary between travelers and third-party service providers such as airlines, hotels, transport operators, and visa agencies.

We shall not be liable for:

  • Flight delays or cancellations
  • Lost baggage
  • Hotel issues
  • Visa refusals
  • Natural disasters
  • Political unrest
  • Acts of God
  • Any losses caused by third-party service providers

8. Customer Responsibilities

Customers agree to:

  • Provide accurate information
  • Follow local laws and regulations
  • Respect hotel and transportation policies
  • Behave responsibly during travel

Any damages caused by the customer shall be their sole responsibility.

9. Force Majeure

We shall not be responsible for delays, cancellations, or failures caused by events beyond our reasonable control, including natural disasters, pandemics, government restrictions, strikes, wars, or transportation disruptions.

10. Intellectual Property

All website content, including text, logos, images, designs, and graphics, is the property of the company and may not be copied, reproduced, or distributed without written permission.

11. Privacy

Use of our website and services is also governed by our Privacy Policy.

12. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Your Tour & Travel Agency Name
Email: akmalidrishi0gmail.com
Phone: +9044031531
Address: Nishantganj Lucknow

By using our website and services, you agree to these Terms and Conditions.